Monday, May 3, 2010

CASE STUDY: Marathon HR Services, L.L.C.

We’ve given you examples before regarding the specific ways different industries can utilize the functionality of our PaperHost system. But now, we’d like you to take a look at a real-world example from one of our clients:

Marathon HR Services is a Human Resources Outsourcing firm, providing administrative and consultative services in the areas of Payroll, Benefits, Risk Management, Safety and Human Resource Compliance to small to medium-sized businesses.

Think about the traditional method of distributing a payroll check or stub: print, fold, stuff, seal, send and distribute. As you might imagine, it’s quite a labor-intensive process to complete manually.

And these days, with the trend toward electronic payment (i.e. direct deposit), employees—especially younger workers—will often dispose of their stubs without even opening them!

It’s easy to recognize the waste in the traditional system. Marathon HR saw the need for a solution that would:
1. eliminate work and cost for the company,
2. save effort on the part of their clients,
3. and give employees better access to payroll information.

Rather than automating their current steps, Marathon HR chose to rethink the process entirely. The company turned to PaperHost to initiate and automate their web presentment of payroll checks and reports for all employees and customers to access from a secure web-based repository.

Not only did this eliminate almost all the manual labor from Marathon’s internal processing, but it also alleviated the burden of storing, retrieving and managing the payroll documents for their customers.

Now, when anyone wants to see any payroll-related document, all they have to do is log on to Marathon HR’s website from their home or office. It’s as simple as that!

Because there was virtually no upfront investment to get the service started, the company saw an immediate ROI the very first month the system was deployed. An analysis of the ROI indicates that it’s easily above 100%.

According to Ralph Cimperman, President of Marathon HR, “We are now more competitive with the larger payroll services without having to invest tens of thousands of dollars to build an in-house system.”

And with the relief of the administrative processing burdens, Ralph can now add new customers without increasing staff—thereby increasing his ROI even further!

Learn more about what PaperHost can do for your business at or contact us direct at 800-882-3573.